Welcome to Heel Shadow. Your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://heelshadow.com.

📌 Who We Are

Our website address is: https://heelshadow.com. We are a Bangladesh-based footwear brand dedicated to offering elegant, comfortable, and handcrafted shoes for women.

💬 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
An anonymized string (hash) of your email address may be sent to the Gravatar service. After approval, your profile picture becomes visible with your comment.
Gravatar privacy: https://automattic.com/privacy

🖼️ Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download and extract such data.

🍪 Cookies

  • If you leave a comment, you may opt-in to save your name, email, and site in cookies for convenience. These last 1 year.

  • A temporary cookie is set during login page visits, discarded after closing browser.

  • Login cookies last 2 days; screen option cookies last 1 year. “Remember Me” extends login for 2 weeks.

  • When you log out, login cookies are removed.

  • Editing/publishing content adds a cookie (non-personal), expiring in 1 day.

🔗 Embedded Content

Posts may include embedded content (e.g., videos, images, etc.) from other websites. These sites may collect data, use cookies, and track your interaction — as if you visited them directly.

👥 Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

⏳ Data Retention

  • Comments and metadata are stored indefinitely to auto-approve future comments.

  • For registered users, we store profile data. Users can view, edit, or delete their information (except username). Admins can view/edit all user info.

🛡️ Your Rights Over Your Data

You can request an export of your data or request erasure. This excludes data kept for legal, administrative, or security purposes.

🌍 Where Your Data is Sent

Visitor comments may be scanned through an automated spam detection service.

🔐 Data Protection

We implement basic security measures to safeguard your data, including SSL encryption and periodic monitoring.

📞 Contact Information

If you have any questions about this Privacy Policy, feel free to contact us:

Heel Shadow
📍 272/3, SULTANGONG, RAYER BAZAR, Dhaka-1209

📧 Email: support@heelshadow.com
📞 Phone: +8801766-860273
🌐 Website: https://heelshadow.com